A 99.9% Server Uptime
Our web hosting platform is based on a secure, world–class hardware architecture and a heavily customized Linux variation. Thus, no matter what your site is, or how many website visitors you have, or even if there’s a DoS assault, our servers will stay up and your sites will remain online.
Our Linux web hosting packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to offer a good–quality hosting service, you can hardly lean on the default network configuration in a datacenter. We have built our own custom internal network to ensure an extremely fast connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you choose: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done everything to lessen all potential risks with our cloud hosting packages and irrespective of the fact that we offer first–rate technical support, there are instances when the customer is just not pleased with what we offer. Or he wants to move to a more powerful web hosting service, such as a virtual private server or a dedicated hosting server.
For this reason, we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not completely happy, you will receive a full refund.
24/7 Technical Support
If you have a hosting firm, your tech support engineers are of chief importance. That’s why we’ve diligently assembled a very competent group of techs, each with many years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All client support tickets are answered within 60 minutes and our average support ticket response time is just 20 minutes!