Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Guarantee

  • Each ticket you send to our tech assistance staff will be responded to in about 60 mins. The regular queries will be replied to instantly. Nonetheless, if the assistance inquiry you have sent calls for some help from a competent technician, we will forward the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Qualified Client Help Service

  • We’ll be on line for you 24x7x365 to offer help and client support and to aid you with any issue that you might have whilst dealing with your virtual server. We’ll support you with all installed in advance software packages, like your OS, server management panel (with respect to the VPS type) and the Website Control Panel designed solely by us.

  • Intuitive help center

  • An Informative Help Zone

  • A comprehensive and frequently updated knowledge base is built into our in–house built Website Control Panel. It offers quick tips about how to execute all the regular site administration jobs. The Help section features thorough how–to articles and reviews and step by step video lessons. You can open the Help section by clicking the Help or Video buttons in the top right corner of each Control Panel section.