Q: What does the website migration service entail? Will my site be safe?
A: The web site migration service available at TERIONET is totally free and consists of moving all your website files, databases and emails from your present hosting provider to your brand new web hosting account with us. We’ll also revise all the settings required for your sites to be fully functional on our avant–garde cloud hosting platform.Our technicians are fully capable of transferring any sort of website. With years of practical experience in this field, they are experts in the inner workings of our hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom web app with numerous custom libraries is as easy as moving a simple WordPress weblog.
Q: Just how long will the website migration procedure take?
A: While we can’t give you an exact time frame, because there are lots of variables, including the physical size of the files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our best to move your website within 48h, and in certain cases – within 24h (when the content is not very large).
Q: Do you need something from me before you begin moving my web site?
A: We will need the login information for your old hosting provider’s Control Panel and the web site’s name (domain name).
Q: The login info for my hosting account is delicate. How can I trust you?
Q: Will there be any outage for my site?
A: While we move your website, it will be available both in your hosting account with us and in your account with your old web hosting provider. As soon as the transfer is done, we’ll make certain that everything is functioning correctly and that the integrity of your web content is not affected before telling you that the transfer is completed. After that, we will instruct you how to move the domain over to your web hosting account with us and how to edit the DNS resource records.
Q: Will my current hosting provider need to provide any info/assistance?
A: While we transfer your content, your web hosting provider will not be aware of the transfer at all. We won’t contact them in any way.
Q: Which web hosting providers can you migrate website content from?
A: We can migrate your website from any web hosting provider or any Linux–driven hosting platform provided that we can access the Control Panel and there’s FTP access available.The only web sites that we’re unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.